It is unbelievable what a simple but consistent effort by a common staff can do. it can make an airline the most trusted airline of India!
Ms. Hasmukhi Parihar of Indigo Airlines by virtue of her desire to give extraordinary experience, made her the most enthusiastic and happy customer service personnel at Indigo Airlines at Hyderabad Airport.
Felt a sense of personal care, and rather than making the whole process transactional she make it look very relationship oriented – a rare opportunity to grab. Her philosophy is, “I try to convert even a simple customer interaction into a wonderful opportunity to deliver a world-class experience.”
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No wonder all these small experiences made Indigo the most trusted airline of India.
Please join me in welcoming Ms. Hasmukhi Parihar of Indigo Airlines, Hyderabad to the elite Real Life Heroes club!
Well done Hasmukhi!!