Rajesh ji, the proud owner of Chaitanya Paranthas is a fantastic person, committed to serve customer a focused entrepreneur. A easy person to talk to but he himself is a person of few words, down to earth but behind his calm and composed behavior there lies the wisdom how to expand the business one restaurant to another – even during tough times.
In a competitive business like hotel industry where more and more number of restaurants and hotels are struggling to survive or providing substandard food; Mr Rajesh with his team of two bright sons is expanding their businesses footprints in Pune. Recently they have started their new restaurant, sixth Pune and first in Baner.
It appears Mr Rajesh has got magic wand and have clearly understood the what drives the profitability of his business and has got the right balance of the price and the taste that customer demands. The great thing is everybody loves it and everybody justifies the cost they pay!
His magic mantra from day one is simple and he remained focused on it – provide right quality and quantity of food at affordable prices and you got a million dollar business running!
His restaurant is a favorite place for people from every walk of life – be it a college person, be it trades person, the family people looking to celebrate their parent’s marriage anniversary or be it the elite class ready to spend much more in the hotel but they still choose to come to his restaurant because of the perfect combination and the quality and variety of food delivered by equally smiling staff.
We can also see the quality leadership in Chaitanya Paranthas everywhere and wherever we see it. He is hardly there doing anything, he hardly supervises anyone in the restaurant during rush hours but still the way the whole thing is structured – everything and everyone is being taken care of. Hardly any customer complaints or employee issues.
It requires the mind of genius to make things simple from the complex; and somebody who is totally committed and got years of experience in building a profitable and value adding organisation like Rajesh along with bring and business oriented sons can do it. In terms of management analysis they have got all right – correct business acumen, calculated risk taking, combination of hard work and visionary leadership.
With this pace they really going to change the course of the industry by providing quality food at affordable prices which most people in the similar space are struggling to provide. Who knows within next 2 to 5 years they could even double the number of people they are serving and may have more outlets in Pune and around the city.
Here are four important things that one can easily feel when they go to his restaurant
1. The menu is simple and effective. There is no confusion. No meaningless gimmicks. It makes the life of the customer easy and they can place order quickly without wasting time.
2. The waiter and the supporting staff are very helpful and they have very clear understanding of their roles. Customer knows whom to talk and more importantly the order serving time, even during busy days is well below the expected level.
3. The overall ambiance is not top class but at the same time it’s not very close. It gives cosy feel due to its design and structure. No chaos is felt and still you have time and privacy you want with your family and friends.
4. One of the important thing that I liked about all his restaurants are their locations. Well connected properly located and there is ample of place for parking and without much hassle people can located the place.
Please join me to welcome Mr. Rajesh to become part of the elite group of REAL LIFE HEROES known to give perfect place to eat with your family and friend. Quality food and affordable prices!
