What is the number one quality of a good salesperson? Commitment to serve customers! But we got a lottery at Reliance Trends Footwear where we got the best value for our money!
This is exactly what Mr. Shatrughan Shah from Reliance Trends Footwear demonstrated to my family along with his department manager Mr. Subham Sathe at Phoneix Mall in Pune. Reliance is known to give the best value of money to the customers.
It was the usual weekend rush time for the store but Mr. Shatrughan has all the time in the world to give the right product and explain different benefits of pricing and features.
I got impressed with his excellent customer service and lots of experience in providing the right product matching the budget of the customers. He was smart to quickly identify our needs and without wasting even a single second he gave us the right product and more importantly with a smile on a face!
No wonder, the Reliance Trends Footwear store was always packed. Customers, by giving them a good glance were all happy, and most importantly, they all were buying something or another.
Subham, the manager of the place was equally calm and composed. Supportive and motivating to the staff.
No wonder, I had one of the best experiences of my weekend shopping at Reliance Trends Footwear.
Salespeople like Shatrughan and his manager are the one who makes the brand bigger and gives outstanding customer experience to all the visitors. I wish all the best to them and am happy to invite them to the “Real Life Heroes” for giving excellent customer service.