November 2023 is the festive season but that didn’t stop Mr. Shatrughan Shah in Reliance footwear from giving all the time in the world to serve all his customers. The confident and committed salesperson is all a customer needs to make an informed purchase.
It was a busy day and I was in rush with my family to attend a social gathering. I approached Mr. Shatrughan Shah in few sentences he perfectly understood my needs and within no time he appeared with big stack of boxes – very apt, right quality and choices. For me it was piece of cake, just I made my decision – correctly and quickly.
The one quality a good salesperson needs is his or her knowledge of products and ability to gauge customer’s demand – that’s it!
Once again it was a lottery for me – and once again Reliance Trends Footwear provided to provide the right balance of quality and value for money!
This is exactly what Mr. Shatrughan Shah from Reliance Trends Footwear demonstrated to my family at Phoneix Mall in Pune.
It was the usual weekend rush time for the store but Mr. Shatrughan has all the time in the world to give the right product and explain different benefits of pricing and features.
I got impressed with his excellent customer service and lots of experience in providing the right product matching the budget of the customers. He was smart to quickly identify our needs and without wasting even a single second he gave us the right product and more importantly with a smile on a face!
No wonder, the Reliance Trends Footwear store was always packed. Customers, by giving them a good glance were all happy, and most importantly, they all were buying something or another.
Subham, the manager of the place was equally calm and composed. Supportive and motivating to the staff.
No wonder, I had one of the best experiences of my weekend shopping at Reliance Trends Footwear.
Salespeople like Shatrughan and his manager are the one who makes the brand bigger and gives outstanding customer experience to all the visitors. I wish all the best to them and am happy to invite them to the “Real Life Heroes” for giving excellent customer service.
