Having a busy day serving Customers is nothing new to Mr. Dishant Kalia at HDFC Bank in Burhanpur.

Giving more than 100% is the norm he delivers and trains his staff at the bank to do so. He did exactly the same on this day – how to service customers to the best of his abilities. This time maybe with a touch of empathy – really understanding the key expectations of the customer.

Mr. Dishant Kalia, meticulously used his banking knowledge to fulfill the requirements on time. What a story of CUSTOMER DELIGHT. delivering it on time.

Mr. Dishant Kalia, with his warm and customer-centric attitude, has got he special knack for winning the customer’s trust. I was desperate and needed someone’s quick attention from the bank to complete the business deal.

I explained the situation and Mr. Dishant Kalia not only understood the nitty-gritty of the situation but also assisted in setting up the account without impacting other customers he arranged the resources to get the work done in time.

I could complete the important business transaction which was looking almost impossible at one stage.

Amazing work ethic and attention to detail. Fantastic service. I would also like to invite thank Mr. Shubham Patel of HDFC bank for the process.

Please join me in welcoming both to the elite club of Real Life Hero for their outstanding customer service.