It is not unusual for helpless and troubled civilians to look for police help but recently, in a heart-touching move, Kondwa Police’s agility and sensitivity in helping civilians has further built trust.

Selfless Service by DCP Zone 5 Kondhwa Police Ms. Namrata Patil

What you can expect when some very close has ditched you – broke your trust? Not much.  The mobile phone though not very expensive for most but is a fortune to some, got stolen by nonother than your own trusted maid. To make it even worst, there is no way to reach out to this person. Pradeep was shattered. What was more painful, in spite of suffering from the loss he doesn’t want to trouble her with any harassment.

But Mrs. Namrata Patil, DCP Zone 5, took the extra mile to understand the situation and gave help. Though on the spectrum of things such an act appeared small but not to Pradeep for whom he knows nothing but service to God. Kondhwa Police team was able to claim the stolen phone, a fortune to Pradeep. In doing it PSI Santosh Sonawane was very active and resourceful in understanding the situation and promptly responding.

Hats off to this self-less service of Kondhwa Police. Please join me in congratulating Namrata Patil Ji and her team, we honor them as Real Life Heros for their conditional support.

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He is known for his immaculate precision and state of artwork in the field of Plastic Surgery. A miracle surgeon with exceptional talent. When things get tough, it is really tougher that going.

Best Plastic Surgeon in Aundh Pune – Dr. Rahul Dalal.

Dr. Rahul Dalal is a highly qualified, skillful, and internationally trained Plastic & Cosmetic Surgeon in Pune.

He received advanced training in Micro-vascular surgery, Cancer. Reconstruction, Cosmetic surgery, and Functional Aesthetic Rhinoplasty in Melbourne, Australia.

He is an Ex-Consultant at Tata Memorial Hospital, Mumbai.

He is practicing as a Consultant at all reputed major tertiary center hospitals in Pune- Jupiter Hospital-Baner, Jehangir Hospital-Station Road, Ruby Hall Clinic- Sassoon Road, Ruby Hall Clinic- Wanowrie & Hinjewadi, Deenanath Mangeshkar Hospital- Erandwane, Inamdar Hospital – Fatima Nagar, Aesthetics Medispa- Model Colony and Baner, ONP Hospital Prime Shivaji Nagar, ONP Hospital Leela Pimple Saudagar, Vitalife Midpoint Hospital-Aundh, AIMS Hospital – Aundh, Saishree Hospital – Aundh, Shashwat Hospital- Aundh, Lifepoint Hospital- Wakad, Chelaram Multispeciality Hospital-Bavdhan, Surya Mother and Child Care Hospital, Wakad.

Please join me in congratulating Dr. Rahul Dalal who is our Real Life Hero for delivering Exceptional Service in the field of Plastic Surgery.

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Once again DHL proved that their commitment in delivering Exceptional Customer Service. Thank you Shaikh Riyaz for being Role Model.

Wonderful Example of Customer Centricity by Shaikh Riyaz @ DHL Pune.

Friday, 19th Feb was a normal day for most of us but not for one of my clients, for her, it is a start one new journey of happiness but only if she could get her courier parcel from DHL on time, for which the chances were almost zero.

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The clocks were ticking and with each passing moment, she was losing hope. Even, few minutes of delay mean a lot to her and repentance for the rest of the life. Will this time too DHL can demonstrate exceptional customer service and deliver my courier on time? Not sure.

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She focused on praying to Lord for the miracle. Meanwhile, we did something else. Through one of my contacts Mr. Shankar Salunke from Vibrant HR I could connect to Mr. Ashish Bheke an HR personnel in DHL, we could connect to Mr. Shaikh Riyajoddin or Shaikh Riyaz, the operation supervisor at the DHL Pune outlet, and explained the seriousness of the situation. It took him no time to understand and empathize with us. Then he told the magic line which most DHL employee says, “Let me see what I can do for you!”

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He first arranged to find out the courier parcel and then especially organized an employee of the DHL to accompany us and do literally hand-to-hand delivery.

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Throughout the process, he was calm, helpful, and most importantly he could perfectly balance the operational requirements so as not to compromise on the safety process and also demonstrated perfect 5-star customer service.

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Well Done Riyaz. Special thanks to Mr. Subramanian R S. Senior Vice President & Managing Director at DHL Express India Pvt Limited to make sure things are on track.

Please join me in congratulating Mr. Riyaz Shaikh who is our Real Life Hero for delivering Exceptional Customer Service.

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100% Pure Vegetarian Cakes for Birthday Parties & Anniversaries.

An engineer by Education & Baker by Passion! Priya looks for perfection when it comes to baking Cakes – bakes using high-quality ingredients in hygienic conditions. Castle Cakes is known to provide the best cakes in Wakad, Kaspate Wasti, Pimple Saudagar. To Place an order call on 96043 36000. For reviews and more pictures click here

Birthday Cakes and Anniversary Cakes in Kaspate Wasti, Wakad 

For reviews and more pictures click here

To enquire or to place an order please call Priya directly on – 96043 36000

She is our Real Life Hero, who is known to give the best products and friendly services to all her customers at very affordable prices. Her products are served after years of input and learning, meant to give the best value!

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